“Coach" is an old French word meaning "a vehicle to transport people from one place to another." With the help of a coach a person can thus climb the ladder of life by expanding one’s dexterity through the stimulation of performance and also by altering the way a person thinks. Coaches also promote one’s growth. They help people see beyond what they are today to what they can become tomorrow by working on their beliefs and value system. Through the coaching process, you are stretched out of your comfort zones by your coach. It is only then that major changes are possible.

Coaching is an interactive process that helps individuals and organizations improve their performances and achieve extraordinary results. This program is designed to give an in-depth look at what coaching is, when it would be used and what it involves, giving you an exact understanding of the process and its boundaries.

Introduction: Coaching skills training course

• Coaching corner – Starting coaching
• Personal reflection – The importance of your goals and establishing a starting point

Session 1: The coaching concept

• Explain what coaching is and how it can help improve performance
• Describe how NLP works and how it’s an effective coaching tool
• List some of the changes you want to make through self-coaching

Session 2: The coaching process

• Coaching requirements and their boundaries
• The coach/coachee relationship
• Ground rules 21 Structure of a coaching session
• Change and resistance
• Understanding human behavior
• Individual and group dynamics – behavioral types
• Coaching dos and don’ts
• Will you be a good coach?
• Coaching corner – Using and identifying sensory learning during a coaching session
• Personal reflection – How to use the perceptual positions

Session 3: Coaching skills toolbox

• Building and establishing rapport
• Body language, psychogeography, eye cues
• Listening and questioning
• Positive feedback
• A story of coaching
• Skills practice
• Coaching Corner
• The value of positive feedback and modeling
• Personal reflection – Questioning and summarizing

Session 4: Coaching strategies

• Modeling
• New behavior generator
• Anchors and pattern breakers/interrupts
• Confidence building techniques
• Relaxation technique for calm and focus
• Chunking
• Goal setting and goal criteria
• Monitoring, evaluating, reviewing and developing
• Setting anchors
• Personal reflection – Letter of commitment

Session 5: Applying strategies

• Starting points – Creating a plan of action
• Step 1: Life areas assessment tool
• Step 2: Create a sun diagram
• Step 3: Well-formed outcomes
• Step 4: Goal setting
• Step 5: Summarize your goals
• Skills to practice
• Assessment and evaluation

Certification

• Certificate of completion for those who achieve 100% attendance.